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The Initial License is not refundable
Please be informed, that the license is not refundable.

The Initial License does not include any eSIM.me Card
Purchase this initial license only if you already own an BLANK-0 eSIM.me Card.

Have your eID ready
Enter the eID, the 32 digits eID number written on the BLANK-0 eSIM.me Card, in the comments field at the checkout.

Check the compatibility of your device with eSIM.me before ordering.
As manufactures use different components and firmware for the same device model, depending on region, operator and other factors, one device may be compatible and another may not be compatible. To check if your own device is compatible, simply download the free eSIM.me APP from the Playstore and check compatibility before you order.

eSIM.me CARD : 14-Days Return for Refund Guarantee
If you are not 100% satisfied with our eSIM.me Card, send us the eSIM.me Card back and we will refund the value of the eSIM.me Card. For more details, check our Return for Refund Policy.

Know Your Customer (KYC)
In order to use the eSIM.me card, you need to register with your personal or company data when you first start the eSIM.me APP in accordance with German and European regulations.